With a little love and care, your sterling silver jewelry can stay as stunning as the day you got it! Here are some simple and helpful tips to keep your favorite pieces shining bright for years to come.
STORAGE
Proper storage will keep your sterling silver jewelry looking beautiful for years. Sterling silver, made of 92.5% silver and 7.5% other metals like copper, is prone to tarnishing. To prevent this, store your jewelry in airtight containers or anti-tarnish pouches, and avoid direct sunlight. Keep each piece separate to prevent scratches and tangles.
TARNISHING
Sterling silver can tarnish over time due to air and moisture exposure. To minimize this, clean your jewelry with a soft microfiber cloth after wearing it. Anti-tarnish bags and regular cleaning will help maintain its shine.
CLEANING & POLISHING
If your jewelry dulls or tarnishes, use a silver polish or a baking soda solution to restore its shine. Apply with a soft cloth, rubbing gently in circular motions. Avoid harsh chemicals like bleach, which can damage the silver.
CARE
Avoid exposing your sterling silver jewelry to chlorine, hot tubs, or spas. Regular cleaning and proper storage will ensure your pieces remain radiant. Inspect your jewelry for loose stones or signs of wear that may need professional care.
Yes, sterling silver rings can often be resized by a professional jeweler
Pure silver is 99.9% silver, while sterling silver is 92.5% silver mixed with other metals.
Keep different pieces in separate compartments or use a jewelry organizer with hooks.
Our retail store is located in the heart of Hoi An , Vietnam, at 104 Thai Phien. Every piece is meticulously handcrafted by skilled jewelry makers in Hội An, ensuring unique and high-quality creations. To ensure perfection, all our products are polished and adjusted in our studio in London, ON, Canada. Visit us to explore our beautiful collection and experience the craftsmanship firsthand!
If you haven’t received an order confirmation email, first check your spam or junk mail folder, as it might have ended up there. If you still can’t find it, please contact our customer support team with your order details or the email address used during checkout. We’ll quickly assist you in confirming your order and ensuring everything is on track! If nothing works for you, please feel free to email us directly at argentejewelry@gmail.com, and we’ll be happy to help resolve the issue as soon as possible.
Once your order is shipped, you will receive a shipping confirmation email with all the details, including your tracking number and a link to track your package. If you don’t see the email in your inbox, please check your spam or junk mail folder. Should you need further assistance, feel free to contact us at argentejewelry@gmail.com. We’re always here to help!
Yes, we gladly accept returns and exchanges for our products. Please note that you have 3-5 days from the date of delivery to initiate the process. After this timeframe, we will no longer be able to process refunds or exchanges. Returns and exchanges are available for customers within Canada. For international customers, we only accept returns and cannot process exchanges at this time. For more details, please refer to our Return and Policy page. Your satisfaction means everything to us!
Yes, we offer custom jewelry services to bring your unique ideas to life! If you have any special requests, we can customize your jewelry just the way you envision it. Whether you’d like to have your name engraved on your favorite piece, polish old jewelry, or create something entirely original, we’re here to help. There’s no limit to your imagination—let us turn your dream jewelry into reality. Contact us to get started!
Check out our sizing guide here
Yes, you can exchange your item; however, at the moment, exchanges are only available for customers within Canada. For international customers, we currently offer returns but not exchanges. We apologize for this inconvenience. For more details, please visit our Return & Policy page or contact us at argentejewelry@gmail.com. Thank you for your understanding!
